This work was developed in order to implement proposals for improvement in logistics processes of DECORIENTE SAS. T he company has as its principal object the purchase, manufacture, importation, sale and export of everything related to decorative lighting , commercial and industrial indoor and outdoor decorative items , glassware , dinnerware, kitchen and toilet articles , appliances, indoor and outdoor furniture , linens, equipment and accessories for hospitality, food preparation, table service and repair service . The project began with the stage of diagnosis, which was to determine the current processes of the company and to identify the critical points of each . After having identified the weaknesses of logistics operations , we proceeded to make proposals for improvement in order to help solve the problems encountered, which were evaluated and validated by managers for deployment . With the contribution of staff , the next s